UCLA Health Drives Thousands of Appointment Requests Online & OfflineAug 6, 2021
lower cost per appointment for Colorectal
lower cost per appointment for Pediatric Care
UCLA Health wanted to drive appointment requests among new patients. The hardest part? It had to be done during the height of the COVID-19 pandemic.
We used a mix of cross-platform products including audio, video, and display to create an integrated approach. By layering on a combination of our 1P demographic + geographic data, plus a mix of audience segments, such as Health Insurance Owners, we were able to reach their desired audience at scale.
Personalization paid off. Our 360 degree product approach with precision targeting proved to drive appointments (thousands of appointments, in fact) across UCLA Health Primary Care, Pediatrics Care, and Colorectal. Success was measured by Google Analytics and Artsai. All three health units also drove lower cost-per-appointment requests than competitors, helping the brand thrive in the highly competitive healthcare space
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